FAQ

Geoluxe - Frequently Asked Questions

01
WHAT IS GEOLUXE®?
GEOLUXE® is a breakthrough Pyrolithic Stone™ with the noble beauty of natural marble and superior technical performance. It is made from a complex mixture of mineral-based materials through a patented GeoMimicry™ technology Forming Technology which enables realistic marble-like veins throughout slab body. Thanks to its perfect characteristics overcoming imperfections of natural stones and most of other surface materials, GEOLUXE® offers an ultimate combination of elegance and performance.
02
WHAT IS PYROLITHIC STONE™?
“Pyrolithic Stone™” is 100% mineral-based material made from the patented GeoMimicry© Forming Technology.
03
WHAT ARE THE DIFFERENCES BETWEEN (GEOLUXE®/PYROLITHIC STONE™) AND OTHER PRODUCTS?
The main differences of (GEOLUXE®/PYROLITHIC STONE™) from natural marbles are its superior properties. It has no porosity which makes it resistant to stain, scratching, high acid, low water absorption and easy to clean. It also has higher breakage resistance, making it perfect for heavy-duty kitchen countertop. Moreover, regarding design and beauty, its veins are distributed with high consistency and there is no imperfection or impurity, unlike natural marbles.
04
IS GEOLUXE® A GREEN PRODUCT?
Our products are environmental friendly by reducing the natural stone consumption. The material is recyclable. As one of our main goals is to develop business in line with the sustainable development,we try to make different choices on a personal level that start to change people awareness, and consumption of natural resources.
05
HOW IS THE COLOR VARIATION IN DIFFERENT PRODUCTION BATCH?
The product from the different batches will have different color variation in the same way as natural stones.
06
DO YOU OFFER A WARRANTY? WHAT DOES THE WARRANTY INCLUDE?
10 years for Commercial use and 15 years for Residential use. GEOLUXE® does not provide any warranty on the improper or incorrect use of its products. Therefore, the company is not liable for any responsibility and cannot accept claims for any damages of any kind.
07
HOW CAN I PURCHASE GEOLUXE®?
Please find in “where to buy” in GEOLUXE® website.
08
WHERE CAN I SEE GEOLUXE® PRODUCT ON DISPLAY?
Please find in “where to buy” in GEOLUXE® website and contact distributor for more details.
09
HOW DOES GEOLUXE® COMPARE TO NATURAL MARBLE/GRANITE?
GEOLUXE® requires less maintenance than natural stone and has better physical properties.
10
DOES GEOLUXE® WITHSTAND HEAT? CAN WE PUT A HOT PAN OR POT ON IT?
Yes, provided details in warranty
11
IS GEOLUXE® RESISTANT TO STAINING?
Yes, provided details in warranty
12
IS GEOLUXE® SAFE FOR FOOD PREPARATION?
Yes, certificate provided in website
13
CAN I WORK WITH A BUILDER, REMODELER, ARCHITECT, DESIGNER, OR KITCHEN AND BATH STORE TO GET GEOLUXE® FOR MY HOUSE?
Yes.
14
WHO SHOULD I CONTACT IF I HAVE QUESTIONS ABOUT MY COUNTERTOP INSTALLATION?
Either the distributor you have bought or direct to GEOLUXE® (headquarter) website.
15
IF THERE IS A BREAKAGE, WHAT WE CAN DO?
Repaired with generic Tenax and Integra Adhesive, the information of which is provided in the manual.
16
DO YOU HAVE ANY CERTIFICATION FOR YOUR PRODUCT / SPECIFICATION / MSDS?
Yes, please find more details and pdf file in the website.
17
DO YOU HAVE BARCODE OR ID TO IDENTIFY EACH SLAB?
Yes.